FAQs

What are your payment terms?

We require a 50% non-refundable deposit due before materials are ordered. The remaining balance is due upon final delivery of your order.

How long is your production time?

It takes approximately 5 weeks to produce custom hats. The production period begins when your artwork is approved and your deposit is paid.

How do you make your hats?

Hat patches are applied via a heat and pressure activated adhesive process. This produces a durable and long-lasting patch hat.

Can I mix and match base hat styles?

Yes, but only in quantities of 12. In some situations we can accommodate smaller numbers depending on what we have in stock. Just ask, and we will tell you if we can do it.

How do I get my hats?

We offer free meetup delivery in the central Ohio area. For all other orders, standard shipping rates apply.

Do you offer leather patch hats?

Yes, please request a custom quote.

How do I pay for my order?

An invoice will be provided upon artwork approval. You can pay by check or credit card. Details will be provided in the invoice.